Postal Tube Shop Returns

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase. Please note that the return postage will need to be paid by you.

Under our Terms and Conditions you have 7 days from receipt of the goods to cancel your order.

Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.

Request your Return Authorisation Number by emailing info@postaltubeshop.com with a detailed reason for return and pictures or a video of the product that supports your reason.

To assure your refund please use a trackable delivery service, we will not be responsible for lost or missing packages.

Upon the receipt of your package, your products will be examined and, subject to condition, a full refund will be issued to your original method of payment.

LATE OR MISSING REFUNDS

We issue refunds as soon as your refund request is approved. Please note that it may take several working days for it to show on your chosen payment method.

How long does delivery take?

All orders made before 1pm on Monday – Thursday and before 10am on Friday are dispatched on the same day (subject to stock availability). Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If your order hasn’t arrived within a few days, please contact our support team at info@postaltubeshop.com
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Can you provide me with a tracking number?

All tracking numbers will be emailed to the customer as soon as the tracking information becomes available.

I’ve entered the wrong shipping address, can I change it?

Yes but please contact us as soon as possible as orders are dispatched on the same day. Please note, once the order has been dispatched, we are unable to alter the details.

Can I cancel my order after it has been placed?

Yes but only if it hasn’t already been dispatched. Once the order has been dispatched, we won’t be able to cancel it and you will have to return the items at your own cost, as per our Returns policy.

Our Products

Postal Tube End Caps and Plugs

ANTI-ROLL PLASTIC PLUGS

£13.05£28.02

Postal Tubes

A3 POSTAL TUBES

£15.90£704.53

Postal Tube End Caps and Plugs

PLASTIC PLUGS

£7.38£38.10

Postal Tubes

B0 POSTAL TUBES

£31.50£378.00